The most scalable way to make data-driven product decisions.
Customers are telling you exactly how to make your product better. But they're telling you in a thousand places at once. Kinn turns everything your customers are saying into clear answers about what to build next.
Every single message, refined for action and insight.
Kinn integrates with all of your user comment sources — internal and external — to run powerful automations and build a source of truth for your entire team.
Constant intake from your approved sources.
Every comment from every channel you connect, from customer support, to sales, to community gets ingested. Nothing scraped behind your back; nothing left on the table.
"Inventory freezes after the new patch."
"Any ETA on the audit-log API?"
"Export times out over 10k rows."
"Billing is a mess for big teams."
Dedupe noise into tangible outcomes.
The same issue said a hundred different ways gets grouped, deduplicated, and counted — so one real problem reads as one problem, with its true weight attached.
Automations and access for everyone.
Tasks that process in the background, and an AI anyone on your team can simply ask — both grounded in the actual evidence, not a vibe.
An AI anyone on your team can askPlain questions, answers grounded in evidence.
Three themes, ranked by impact — each with the exact threads behind it, not a vibe.
Simplified actions, ranked by severity and impact.
Every answer arrives ready to act on — the specific call to make, with the evidence behind it one click away.
No dashboards to babysit. No reports to assemble. The listening just happens. And the answers are always there when you need them.
Dev Tools & Open Source
Turn scattered issues, discussions, and forum threads into a ranked view of what your contributors actually need next.
GitHub · Discourse · Discord For open sourceGame studios & publishers
Catch the bug reports, balance complaints, and sentiment shifts driving churn — across every storefront and channel — before they reach your reviews.
Steam · Discord · Reddit · Twitch For studiosConsumer software & goods
See what’s driving refunds, bad reviews, and support tickets — so product, support, and marketing act on the same signal.
App Store · Reddit · X · Support Talk to usBuild the right things faster.Catch problems earlier.Stop guessing the roadmap.
Secure and approved channels from everywhere your users live.
Kinn ingests the external channels where people talk about you, plus the internal tools where they talk to you — email, support tickets, shared Slack channels, chat, and calls. One platform connects 1,000+ customer Slack channels and 500 tickets a week, de-dupes it all, and surfaces the issues hitting your most important accounts.
Humans make critical decisions. Agents help you get there.
Beyond scheduled reports, Kinn agents are personas with tools and standing responsibilities. More work completed, less stress on your team.
Answers land where your team already works.
Kinn does not ask your team to live in another tab. Agents and automations push tickets, reports, and alerts straight into the tools you use every day.
Deep research is missing critical signals from your community.
Purpose-built connectors keep your data secure and flowing, so you can know that results are cited, accurate, and consistent.
Generic deep research
- ×Broad web scraping, sources you cannot control
- ×Static one-off reports that age immediately
- ×Invents numbers when the data is thin
- ×No access to your Discord, forums, or telemetry
- ×Vague summaries with no citations
- × Doesn't keep up with product changes
- × Reports stay static
- ✓Direct integrations you approve, source by source
- ✓Continuous monitoring, minute to minute
- ✓Every claim cited to the actual thread
- ✓Reads your community and your crash telemetry
- ✓Actionable output: tickets, repros, trend alerts
- ✓ Tracks versions and updates for better responses
- ✓ Metrics update in real-time
Your community data, handled with care.
Sources you approve
Every connection is explicit. Nothing is scraped behind your back, and deleted or moderated content drops out of the index.
Your data doesn't train AI models
Keep your community safe and confident that their opinions and content isn't being used to train AI models.
Bring your own AI
A full MCP server means your team can query Kinn from Claude or your own agent stack. Your data, your model.
Flexible plans for any scale. Unlimited seats.
Anyone on your team can use Kinn. You pay for the work it does, not for the number of people asking. Plans start at $150 a month.
See full pricingProduct news and analysis.
Everything ever said about your product.
Discoverable and simplified.
Connect your sources in under ten minutes. Ask your first question, and watch the answer cite the actual thread.



